Frequently Asked questions

  • At Picturli, we take the time to understand you, your family history, and your project goals in order to be able to capture the unique stories of your life, as well as find the best solution on how you can enjoy your library. Here's how we do it:

    • We take all those old printed photos, in albums, boxes, loose, you name it, and digitize them, so you don't have to worry about losing them.

    • If you've got digital photos scattered all over the place, we'll consolidate and organize them in one easy-to-find location.

    • We scan those old slides and negatives you've been holding onto for years. And they’re our favorite to scan.

    • Got an old photo album lying around? We'll capture the whole thing, so you can flip through it digitally anytime you want.

    • We can convert old video and film footage into digital formats, so you can relive those memories in high quality.

    • And if you've got any other memorabilia, such as children’s artwork, paintings, and such, we'll preserve them too!

    • But that's not all! We also design and create special keepsakes like archival photo albums, legacy videos, slideshows, and photo gallery walls to make your memories even more special.

    We like to do things a bit differently around here. We take the time to understand your goals and how comfortable you are with technology so that we can come up with a plan that's just right for you. Our aim is not just to make sure you can get to your collection easily, but also that you share it privately with whoever you want.

  • There are 4 things in life that are totally irreplaceable: our loved ones, our pets, our time, and our memories.

    If you're like most people, you’re busy managing a job and a family, and whatever else life has presented to you. And, you probably have a ton of photos scattered all over the place - on your phone, on your computer, in old shoeboxes, and who knows where else! It is overwhelming to try and tackle it all on your own. That's where Picturli comes in - as professional photo organizers and curators, we can take on the task of sorting through all your pictures, both physical and digital, and create a system to keep them organized going forward.

    Another great thing about hiring Picturli is that we preserve ALL your memories, no matter the format. We select the best photos, create albums, and even restore old photos that may have been damaged or faded over time. Best of all, we provide a customized system allowing you to share your memories with others by creating digital or physical copies of your photos, as well as personalized gifts like photo books, calendars, and prints.

    All in all, if you're looking to preserve your memories and make them easily accessible for years to come, hiring us as your concierge photo organizers is a great investment.

  • We've managed analog collections ranging from as small as 500 photos and videos to hundreds of thousands of items. Our expertise extends to digital collections as well, with our largest to date reaching 1.7 terabytes, and over 7 million files.

    Specializing in large collections, we've honed our methods to efficiently handle diverse archival needs. To learn more about how we navigated our largest analog collection yet, visit our blog for an in-depth account of that journey.

  • Let’s get to know each other so that we can understand what you may have to be able to answer that. Please book a 20-min complimentary consult with us so that we about your goals, and answer any questions you may have. Visit the Contact tab on book your consult today.

  • We need to know a bit more about your collection before we can answer that. Typically, organizing digital photos is faster than organizing and scanning physical photos, negatives, prints, etc. The length of your project really depends on a few factors, such as how many images you have, how disorganized they are, and how thoroughly you want them organized. But don't worry, most projects can be completed in just about a month or so!

  • That's a great question! However, there are a few key factors that impact the cost of a project, including the number of images you have, whether they're physical or digital (or both!), how organized your current system is, and how organized you want the final result to be, and how much curation will your collection need. By booking a 20-minute complimentary consultation, we’ll have a chance to chat and see if working together is a good fit. If we decide to move forward, we offer a paid Discovery Session, where we'll take a closer look at your project to figure out the next steps and provide a detailed photo management plan as well as an estimate for each phase.

    Throughout our process, we'll be open and transparent with you. If we come across something that may take longer than expected, we'll make sure to get your approval before proceeding. On the other hand, if there are ways to simplify the project and save you money, we'll definitely let you know that as well!

  • No problem! We service clients globally and can work with you in many different time zones.

  • Your memories are safer with us than in your attic or basement! We provide a clean, safe, and secure environment for your photos, ensuring they are well-protected and cared for. We adhere to industry best practices, such as wearing inspection gloves when handling physical photos and creating daily backups of digital files. Our approach to handling your photos is characterized by the utmost care and consideration, treating them as if they were our own.

  • We've got an awesome team of creative hive minds that include photographers, editors, and certified photo managers who are all ready to help you with your project. Our founder, Haleh, has over 27 years of experience in photo & asset management in advertising, working as a director of operations servicing major Fortune 100 companies like Apple and Infiniti. We ensure that your project is completed with industry best practices, support open technology standards, and ensure your family's photo memories are preserved for generations to come.

  • Your trust and privacy are of utmost importance to us and essential to our business. We never share any of your information with anyone other than our trusted staff. At Picturli, we handle and organize all of your memories, with white gloves, in our studio located in Playa Vista. On the occasion that we receive a memory that we can’t digitize in-house, we will use a trusted partner.